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Privacy Policy

Updated at 2026-04-17

Fidelio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Fidelio. This Privacy Policy applies to our website getfidelio.app and our application, Fidelio. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Definitions and key terms

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company: when this policy mentions "Company," "we," "us," or "our," it refers to Antonio Piersante, R.Rossetti Pescara Italia that is responsible for your information under this Privacy Policy.

Country: where Fidelio or the owners/founders of Fidelio are based, in this case is Italia.

Customer: refers to the company, organization or person that signs up to use the Fidelio Service to manage the relationships with your consumers or service users.

Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Fidelio and use the services.

Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service: refers to the service provided by Fidelio as described in the relative terms (if available) and on this platform.

Website: Fidelio's site, which can be accessed via this URL: getfidelio.app

You: a person or entity that is registered with Fidelio to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. This includes: Name / Username, Phone Numbers, Email Addresses, Mailing Addresses, Billing Addresses, Date of Birth, and Password.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used to: personalize your experience, improve our website, improve customer service, process transactions, administer a contest, promotion, survey or other site feature, and send periodic emails.

When does Fidelio use end user information from third parties?

Fidelio will collect End User Data necessary to provide the Fidelio services to our customers. End users may voluntarily provide us with information they have made available on social media websites.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal, with third party service providers to perform functions and provide services to us, such as hosting (Vercel), email management (Resend), payment processing (Paddle), and authentication (Clerk). We will not sell your personal information to third parties.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Fidelio to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll either remove it from our systems or depersonalize it so that we can't identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology. Payment processing is handled entirely by Paddle, which is PCI compliant. We do not store credit card information on our servers.

Could my information be transferred to other countries?

Fidelio is incorporated in Italia. Information collected via our website may be transferred to our offices or personnel, or to third parties, located throughout the world, including countries that may not have laws of general applicability regulating the use and transfer of such data.

Can I update or correct my information?

You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems by cancelling your account. Contact us at: support@getfidelio.app

Tracking Technologies

We use Cookies to enhance the performance and functionality of our platform. We also use Local Storage to store client-side data, and Sessions to identify the areas of our website that you have visited. We do not use Google Analytics or advertising tracking technologies.

GDPR — General Data Protection Regulation

We may be collecting and using information from you if you are from the European Economic Area (EEA). We are committed to helping our customers meet the data subject rights requirements of GDPR. You have the right to access, update, retrieve and remove personal data. Contact us at support@getfidelio.app to exercise these rights.

Governing Law

This Privacy Policy is governed by the laws of Italia without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect.

Contact Us

Don't hesitate to contact us if you have any questions.

Email: support@getfidelio.app Website: getfidelio.app